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About the Service
You do not need to have a big-sized business or spend a lot of money to enjoy all the facilities of Embratel 0800 Inteligente. With this service your customers may call your company without paying for it. As you know so well, easing communications between those who want to sell and those who can buy is always an excellent business.
0800 Inteligente can be used for telesales, technical support, car rental, hotel reservation and even for teams working outside the office that need to contact the main office.
 Benefits
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Approaching the market - Through one single national number your customers can make free calls to your company. |
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Proficient Image - The dissemination of your 0800 number promotes your business in the market, conveying the image of a modern company always concerned with its customers. |
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Mobility - The 0800 number is the same, regardless of your company address. Even if it moves, your 0800 won't change. |
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Competitive rates - In addition to costing less than a collect call, your company can earn discounts for the volume of received calls. |
Characteristics
Hiring 0800 Inteligente service is very simple: no technical visits, no equipment installation. Two phone lines is all your company needs. The calls are routed directly to your line, which continues to receive and make calls as usual.
Facilities
0800 Inteligente uses Embratel Intelligent Network, which offers facilities to select inbound calls according to the day, time or place of origin, routing and streamlining the service. Here are its main facilities:
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Scheduling by time and date
Phone calls received outside the company's working hours can be rerouted to a standard message explaining that the call cannot be answered and recommending a more suitable time for the call (For instance, Please call us on the next working day. Thank you). |
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Restriction on Coverage area
It is possible to block incoming calls from cell phones, from pay stations, from other cities or even local calls, with messages informing the reason for non completion of the call (For instance, Sorry, calls made from cell phones cannot be completed"). |
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