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Solutions for Needs |
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Create a channel for communicate with my users, public and suppliers |
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Having your business associated to a unique telephone number, handling and managing customer information, counting with a Call Center structure adjusted to your business environment. If your need is to constantly improve customer assistance, Embratel has the solutions.
 Calls paid by the corporation
With this solution, the calls are made to a unique national number and are paid by your corporation. Easy implementation and flexible commercial structure.
 0800
Customer service solution with unique, individual toll-free number enabling calls from all of the national territory.
Call paid by the user
This solution offers a unique number to be associated to your corporation all over Brazil, ensuring easy implementation and greater cost control.
0300
Create a communication channel with a unique national number, offering comfort to your consumers and partners.
Automated customer service. Information services - tele-votes, tele-poll, and campaigns
Contact with your customers changes drastically the way they view your company. That is why Embratel offers a series of solutions which, besides bringing you closer to your customers, enable you to create a complete information channel to capture their opinions.
Solução 21
Offer automated assistance in your customer's calls and handle strategically all information that is relevant to your business.
Information delivered by phone
From addresses to telephone numbers, to prices and conditions for products and services. This solution aids your organization in delivering information to the central part of your business: your customers.
0300
Create a communication channel with a unique national number, offering comfort to your consumers and partners.
0800
Customer service solution with toll-free unique number enabling calls from the whole country.
Solução 21
Offer automated assistance in your customers' calls and handle strategically all information that is relevant to your business.
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